JOB DESCRIPTION – Project Manager
The Project Manager is responsible for overseeing site preparation, job readiness, and final close-out of construction projects. This position ensures that every project is thoroughly planned, properly executed, and completed to company quality standards.
Pre-Construction Responsibilities:
- Contact customer to schedule property walk and job review
- Walk property with customer to confirm scope and expectations
- Pull and verify all critical measurements needed for job accuracy
- Inspect access for equipment such as tight roads or limited clearance
- Identify hazards or obstacles such as power lines
- Identify additional work not included in the quote but needed for completion
- Review JotForm job notes and confirm job information accuracy
- Review contract to ensure clarity and confirm no missing tasks
- Review loan documents, verify loan and down payments.
- Order EagleView or Hoover measurement verification roof or siding
- Coordinate with installer lead to discuss job plan
- Schedule and arrange transport of equipment (man lifts, insulation equipment, etc.)
- Submit final job order and confirm readiness to start
- Maintain necessary trackers to ensure cross departmental communication.
During Construction Responsibilities:
- Verify materials and equipment arrive on-site as scheduled
- Conduct safety checks and ensure crews follow safety standards
- Monitor job progress daily to ensure proper installation methods
- Maintain active communication with customer on job status and schedule changes
- Coordinate with installer lead on workflow, expectations, and issue resolution
- Document scope changes, prepare change order estimates, draft addendums, and coordinate urgent equipment or material transportation.
- Perform labor tasks when required and assist with transporting and loading materials.
- Troubleshoot unforeseen conditions and provide direction to maintain schedule
- Ensure site cleanliness and organization throughout the project
- Track and record production milestones for accurate job reporting
Close-Out Responsibilities:
- Review loan documents and update or re-sign if project completion dates change
- Perform final inspection for installation quality and proper build standards
- Address customer questions, concerns, or required punch-list items
- Ensure job site is fully cleaned and free from damage
- Capture drone photos and videos for documentation
- Request customer reviews (Google and/or Owens Corning)
- Collect payment and close out final invoices
- Register manufacturer and workmanship warranties
- Confirm all work completed matches contracted scope before closing job
- Resolve loan funding delays, revise contracts to correct errors, and follow up on missing finance documentation.
- Ensure JobNimbus project files are fully updated, generate invoices from finalized contracts, process and record down payments, and finalize job status for project closure.
Post-Job Responsibilities:
- Manage service requests for previously completed projects
- Coordinate and schedule warranty repairs or corrective actions as needed
- Ensure workmanship and manufacturer warranty standards are upheld
- Communicate with customers regarding resolution timelines and expectations
- Document repair needs and update records in project management systems
- Verify completion of repair work and customer satisfaction before closing the service ticket
- Track recurring issues and report trends to improve installation quality
Careers
Join Our Team at Sound Performance Roofing!
Are you ready to elevate your career to new heights? At Sound Performance Roofing, we’re more than just a roofing company—we’re a team of passionate professionals who are dedicated to delivering top-quality roofing solutions with precision, care, and a touch of excitement. We believe in not just getting the job done, but in doing it right, every time.